Frequently Asked Questions

Everything you need to know about your Brady’s Train Outlet experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.

What is your return policy?

We offer a 30-day return policy on all unworn and unwashed apparel with original tags attached. Please visit our Returns Portal to start a request.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I know which size to order?

Each product page includes a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.